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Shipping



SHIPPING & DELIVERY
Our aim is to have all orders sent out within 24 hours of receiving, however we are small team so please allow a processing time of 1-2 days. If you require an urgent delivery please contact us on alaiaboutiquenz@gmail.com and we will do our best to make this happen for you.

PRE-ORDERS
Pre-orders have a timeframe of 3-7 days. We order in the item especially for you and lucky for us, our supplier is not too far away (Australia). If you have any queries on your pre-order message us at any time.

TRACKING & COURIER
We use NZ Post Courier for all deliveries. A tracking number will be emailed to you when your order has been dispatched, you will then be able to follow the progress of your delivery through the link supplied. All orders are sent using overnight courier, however please note orders sent on Friday may not arrive until Monday.

NEW ZEALAND
Shipping in New Zealand is FREE on all orders!

INTERNATIONAL
International shipping is a $20 flat rate. Shipping time frames for international orders are between 5 - 10 days, however this can be slightly longer at the moment due to COVID-19.

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